Winston Johnson
- Role
- Information Technology Specialist at Friends Seminary
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Winston Johnson
Apple Certified Technician with 5+ years of experience resolving user hardware and…
Experience
Information Technology Specialist
Nov 2021 — Present
Perform hardware repairs, installations, upgrades and migrations for MacOS and iOS devices Perform hardware repairs, installations, upgrades and migrations for MacOS and iOS devices -Review helpdesk(Zendesk), resolving issues, fulfilling requests and escalating tickets as needed in a timely manner -Configure and troubleshoot various A/V equipment including but not limited to projectors, SMARTboards, Polycoms, microphones and speakers-Experience with video conferencing solutions such Zoom and Google Meet/Hangout -Assist in maintaining and updating Active Directory and asset management software (Oomnitza)-Created end-user documentation -Administrator for the following: Zoom, Google Admin/G Suite, Jamf, Creative Cloud, Active Directory, Apple School Manager and Papercut (print management software)-Provide remote support for distance/ virtual learning -Onboarded new employees and conduct ongoing trainings
Education
Alfred State College - SUNY College of Technology
Bachelor of Science (BS), Web Page, Digital/Multimedia and Information Resources Design
2008 — 2013
Skills
- Microsoft Office
- Windows Xp
- Leadership
- Mobile Devices
- Solution Selling
- Mac Os
- Computers
- Ios
- Help Desk Support
- Software Configuration Management
- Computer Hardware
- Computer Repair
- Microsoft Excel
- Computer Maintenance
- Technical Support
- Microsoft Word
- Powerpoint
- Backup Solutions
- Client Facing Skills
- Troubleshooting
- Computer Software Training
- Os X
- Windows
- Mobile Phone Software
- Customer Service
- Android
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.