Winnie Tafempa Messa

About Winnie Tafempa Messa

Technical Product Owner & Electrical Engineer with over 3+ years of outstanding professional experiences working on high-profile digital software technology products in the Automotive & Technology industry generating revenue of $4M. An exceptional Product Leader with extensive technical engineering knowledge and subject matter expertise on the product life–cycle, roadmap, vision, strategy, prototypes, MVP, Go-to-Market Strategy, UX/UI research analysis and full product launches. Leading inter-disciplinary global product teams: Product Designers, Project Managers, Engineers, QA, planning sprint meetings utilizing Agile/Scrum methodologies and frameworks to create new groundbreaking products, features and components. AWS Certified Solutions Architect Associate, Electrical & Computer Engineer building innovative autonomous technology for fuel efficiency, battery voltage, transformer monitoring, torque, driving data analytics, & driver/passenger safety. Awarded by Senior Executive Leadership Product Teams for creating impactful and lifesaving digital software products. Technical Areas of Expertise:Product Management | Product Development | Product Life Cycle | Product Launch| Product Vision| Product Strategy| Product Growth | Technical Project Management| Program Management | Agile Methodologies SCRUM Sprint Planning |UX/UI Research | User Personas | User Testing | User Research | Data Analytics Technical Leadership | Cross-functional Team Business KPI | Electrical Engineering | Functional Testing Hardware Troubleshooting | Sensors | Batteries Microcontrollers | Digital Software | Automotive Technology Technical Skills:MOSFETs | BJTs | J1939 | Siemens NX | Autocad | Matlab | Can Protocols | Vector Tools | CANAlyzer | CANoe| CANape | Candela Studio | ODX Studio | Capital Harness | Pspice | Powerworld | Kafka | Alteryx | Adobe MS Project | Jira | Confluence | Tableau PowerBI | C/C++| Python | API | Windows OS|MAC iOS | Android Microsoft 365 | Excel | Power Point | Google Suite | Google Docs Passion & Interests:Hardware & Software Technology | SaaS | Dev Ops | Engineering | Product Development | Product Management | Robotics | AI | ML Autonomous Technology | Self-Driving Technology | Cloud Computing Kubernetes | Data Science | Postcast | Movies | Books | Live Entertainment | Music | Sports | Health & Wellness | Cooking | Travelling

Experience

1. Senior Product Manager, Ccaas & Ai-powered Customer Experience

   Amazon

   Feb 2025 — Present · US

   Lead product strategy and execution for AI-enabled Contact Center as a Service (CCaaS) platforms, powering customer support across social and digital channels. Own initiatives spanning automation, chatbot-assisted resolution, intelligent routing, and platform migration, with a focus on scalable, in-app customer experiences and operational efficiency.

Education

• Georgia Institute of Technology

  Master of Science - MS, Analytics

• Westcliff University

  Doctorate, Business administration

• Oregon State University

  Honors Bachelor of Science, Electrical and Computer Engineering

  2014 — 2018

• Université de Technologie de Troyes

  Tronc Commun

  2010 — 2012

Skills

• Microsoft Office
• Sales
• C++
• Customer Service
• Microsoft Excel
• Eclipse Cdt
• Microsoft Project
• C