Winnie Mulumba

CX-VoC Strategist | Zendesk CX Award Winner

Role: Sr Program Manager, Voice of Customer (Voc) - Data & Ai at Amazon
Location: Seattle, WA, US
LinkedIn followers: 500 followers

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About Winnie Mulumba

I\'m passionate about building scalable, AI-powered solutions that drive customer…

Experience

Sr Program Manager, Voice of Customer (Voc) - Data & Ai
Amazon
Jan 2025 — Present · Seattle, WA, US

Education

The London School of Economics and Political Science (LSE)
Master of Science - MS
Grinnell College
Bachelor of Arts - BA
UCL
Exchange Student

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Winnie Mulumba

Experience

Sr Program Manager, Voice of Customer (Voc) - Data & Ai

Education

The London School of Economics and Political Science (LSE)

Grinnell College

UCL

Find verified contacts for anyone on LinkedIn