Winnie Feng
- Role
- Senior Account Manager at Wish
- Location
- Fremont, CA, US
- LinkedIn followers
- 500 followers
About Winnie Feng
Specialize at the following: • Web Marketing Campaigns. • E-Commerce…
Experience
Senior Account Manager
Aug 2021 — Present
Manage a portfolio of major merchants on Wish, a mobile e-commerce platform, and provide exceptional customer service to ensure client satisfaction and loyalty. • Develop and execute marketing strategies and campaigns to drive GMV and increase brand visibility on the Wish platform. • Identified merchant pain points, and established streamlined processes to reproduce, report, and improve the merchant experience across internal organizations. • Collaborate with cross-functional teams, including product development, merchandising, customer services, and content team, to ensure seamless customer experience and efficient order fulfillment. • Collaborated with the category manager to optimize data attributes and taxonomy, improving product content and ultimately enhancing the customer shopping experience, resulting in notable improvements in conversion rate and customer satisfaction.
Education
San José State University
BS, MIS
Skills
- Team-Oriented
- Highly Detail Oriented
- Multi-Tasked
- E-Commerce
- Competitive Analysis
- Business Development
- Sales
- Business-to-Business (B2b)
- Market Research
- Solution Selling
- Highly Motivated Self-Starter
- Microsoft Excel
- Product Management
- Competitive
- Account Management
- Time Management
- Negotiation
- Hardware
- Fast-Paced
- Microsoft Word
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.