William Koster
- Role
- Data Scientist Ii at Spotify
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About William Koster
NYC based data scientist with a focus on forecasting and natural language processing…
Experience
Data Scientist Ii
Dec 2022 — Present
I am a Data Scientist II on the Customer Service Analytics team at Spotify, where I work on the following with an incredible team spread across the US, UK, and Sweden- Build data pipelines to create a central database of customer service issues from email, social media, and live chat external sources - Build compelling visualizations to better tell data stories using Tableau, Seaborn, Chartify, and other viz tools - Customer intent modeling and classification using AI and ML techniques - Custom analytics to deliver recommendations to improve customer experiences in CS-adjacent domains (such as payments, fraud, and account takeovers)
Education
Haverford College
Double Major, Astronomy and Physics
2014 — 2018
University College Dublin
Fall Semester Abroad
2016 — 2016
Skills
- Computational Astrophysics
- Observational Astronomy
- Scientific Computing
- Differential Geometry
- Team Leadership
- Theoretical Physics
- Laboratory Skills
- Leadership
- Computer Simulation
- Python
- Public Outreach
- Data Science
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.