Winifred D.
Senior Customer Success Manager @Remote
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WORK HISTORY
Senior Customer Success Manager @Remote
EDUCATION
Redeemer's University
Bachelor of Arts - BA, Performing/Theatre Arts
ABOUT WINIFRED D.
Hi, I\'m Winifred,I\'m first a Creative and then a SaaS enabler.I\'m a self-starter, an avid listener, and a detail-oriented professional with over seven years of experience working in cross-functional teams across various industries. I\'m very passionate about Customer Success in the SaaS industry and I enjoy teaching people how to use software services a little too much. My goal for every client experience is to ensure I curate something exceptional that is 1 of 1 and tailored just for their needs/goals. I\'m known for my out-of-the-box problem-solving. This has translated into having an over 90% client satisfaction rate retaining, managing accounts, and technically supporting clients via various CRM tools.
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