William Ingrum
Director, Network Operations
- Role
- Director of Network Operations at TIAA
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About William Ingrum
CCNP-certified network engineer and manager with experience supporting and managing multiple customer networks for a large service provider. Strong background in BGP, QoS, and advanced routing/switching design. Experienced with site-to-site VPN, MPLS, EIGRP, OSPF, RIP, and various switching protocols (STP, VLAN, VTP).3 years of management experience with a team of 10+ employees, utilizing skills such as resource allocation, conflict resolution, and crisis managementSpecialties: Routing/Switching, BGP, QoS, MPLS, EIGRP, OSPF, Riverbed Steelhead
Experience
Director of Network Operations
Mar 2025 — Present · Chicago, IL, US
Responsible for Enterprise Network Operations
Education
Eastern Illinois University
B.S., Computer Information Systems
1999 — 2003
DePaul University
M.S., Network Engineering and Security
2010 — 2016
Skills
- Wan
- Dns
- Eigrp
- Cisco Routers
- Vpn
- Checkpoint
- Network Architecture
- Extreme Programming
- Networking
- Mpls Vpn
- Riverbed
- High Availability
- Lan-Wan
- Vtp
- Asa
- Network Design
- Cisco Nexus
- Ospf
- Mpls
- Stp
- Network Security
- Dhcp
- Cisco Ios
- Cisco Security
- Ipsec
- Technical Support
- Network Administration
- Juniper
- Data Center
- Servers
- Itil
- Frame Relay
- Cisco Wireless
- F5 Bigip
- Qos
- Ccnp
- Rip
- Routers
- Vlan
- Routing
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