Win Win Naing
Technical Sales Specialist @Rogers Communications
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WORK HISTORY
Technical Sales Specialist @Rogers Communications
CA
Created tailored presale adoption plans for Rogers such as Mobility/5G, Home Security, Voice, Collaboration & Contact Centre, Internet for Client’s goal alignment.• Serve as a technical advisor and subject matter expert, translating customer B2C and B2B requirements into compliant, deployable Rogers network and collaboration solutions.• Support solution design, quoting, and onboarding for SMB sectors.Performed technical validation of customer orders, confirming service feasibility, network readiness, pricing accuracy, and adherence to Rogers policies.• Develop and evaluate Total Cost of Ownership (TCO) models for SMB and enterprise customers, aligning technical solutions with business needs and approved customer budgets.• Coordinate with provisioning, dispatch, porting, field technicians, and network engineering teams to resolve complex delivery and activation issues, maintaining SLA adherence above 97%.• Deliver technical explanations of product architecture, features, benefits, and deployment considerations to customers and internal sales teams.• Maintaine accurate technical documentation, order tracking, and lifecycle reporting using Salesforce and Rogers provisioning platforms, achieving 99% data accuracy and audit compliance.• Consistently meet or exceed performance targets, including CSAT scores of 95% plus.
EDUCATION
University Canada West
Master of Business Administration - MBA
Technological University (Thanlyin, Myanmar)
Bachelor of Engineering (BE), Information Technology
ABOUT WIN WIN NAING
I have over 13 years of experience leading successful initiatives across diverse industries like Banking, FinTech, Telecom, Retail, and a Group of Companies. My expertise lies in managing the full project lifecycle, from concept to completion. With a solid foundation in infrastructure management and agile methodologies, I bring a unique blend of technical expertise and strategic vision to every project I undertake.As a Project Manager, I am passionate about leveraging technology to drive innovation, streamline operations, and foster growth. I thrive in dynamic environments where collaboration and innovation are encouraged, and I am always eager to take on new challenges that push the boundaries of what\'s possible.If you\'re seeking a results-driven Project Manager with a proven track record of success, I invite you to connect with me. Let\'s explore how we can collaborate to achieve your organizational objectives and drive meaningful change together.
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