Wilson M Khaemba

About Wilson M Khaemba

I am a highly accomplished executive with 15+ years of leadership experience, focused on analytics, driving operational excellence, and leading high-performing teams. With a Ph.D. and 2 Master\'s degrees in Applied Statistics, I have a unique blend of expertise in data analytics, business management, and operations management.As VP of Operations at JPMorgan Chase, I led a team of 100+ professionals and achieved $5M in annual savings through process and cost optimization initiatives. I also spearheaded the implementation of a new technology platform that improved overall system performance by 25%, reduced downtime by 30%, and increased customer satisfaction by 30%. I also reduced operating costs by 25% through workflow optimization, increased efficiency, and elimination of redundant processes.As VP of Strategy & Business Analytics, I led a team of 30+ analysts and identified new revenue streams that resulted in a 15% YoY increase in net income. I implemented predictive models that increased customer retention by 20% and dashboards that improved business performance visibility by 30%. I developed a new customer segmentation strategy, resulting in a 25% increase in cross-selling and a $10M revenue uplift.As Sr. Manager of Regulatory Reporting, Controls & Governance, I established and implemented a regulatory reporting framework, reducing reporting errors by 25% and increasing reporting accuracy by 30%. I managed a $5M budget for compliance activities, resulting in no major findings in internal or external audits.My expertise includes:•Broad experience in regulatory governance, management of models, strategies, and reporting•Wide knowledge in review and interpretation of regulatory requirements, policies, and procedures•Comprehensive training in quantitative/statistical techniques applicable in a large business setting•Robust technical skills including programming in SAS, SQL, ORACLE, LINUX/UNIX•Experience in Data Visualization techniques using Tableau, Power Bi, and SPLUNK•Strong oral/written, communication, and interpersonal skills, with demonstrated ability to manage effectively in a matrix environment. •Sound leadership and organizational skills based on diverse international experience•Creative and innovative problem solver, able to communicate new ideas and inspire support•Mentor and developer of peopleI have lived and worked in Africa, Europe, and the USA, which has equipped me with broad cultural awareness. I am committed to driving business growth while promoting diversity, equity, and inclusion.

Experience

1. Senior Vice President, Operational Risk Management

   Citi

   Jul 2023 — Present · Tampa, FL, US

   Strategic professional, bringing expertise in operational risk management, analytics, and statistical modeling to drive impactful solutions and minimize processing risk. Responsible for establishing and overseeing operational risk policies, governance processes, and innovative technologies to mitigate internal process failures, inadequate controls, and emerging risks.As a subject matter expert, I will analyze performance metrics, KPIs/KRIs, and corrective action plans to identify and address underlying risk factors. By leveraging in-depth data analysis skills, I will identify abnormal risk conditions and collaborate with stakeholders across the organization to respond effectively to changing business environments and customer requirements.I love working with the talented team at Citigroup, negotiating and influencing at a senior level, and driving business results while providing authoritative advice on operational risk matters. Together, we will enhance the resilience and success of Citigroup in an ever-evolving landscape.Lastly, I am committed to upholding Citigroup\'s reputation and safeguarding the firm, its clients, and its assets by ensuring compliance with laws, regulations, and policies. Please feel free to reach out to me to discuss collaboration opportunities or share insights in operational risk management and analytics. I\'m excited to connect and make a positive impact!#OperationalRiskManagement #Analytics #Statistics #Citigroup #NewBeginnings

Education

• Moi University

  Bachelor of Science (BSc), Mathematics and Statistics

• Hasselt University

  Master of Philosophy (MPhil), Biostatistics

• Penn State University

  Postdoc in Statistics, Sampling methodologies in Spatial Statistics

• Wageningen University & Research

  Doctor of Philosophy (PhD), Statistics

• Moi University

  Master of Science (M.Sc.), Biostatistics

Skills

• Leadership
• Microsoft Excel
• Strategic Leadership
• Communication
• Research
• Leadership Development
• Statistical Modeling
• Analytics
• Management
• Business Development
• Data Analysis
• Public Speaking
• Business Analysis
• Sas Programming
• Customer Service
• Governance
• Risk Management
• Capacity Planning
• Microsoft Office
• Analysis