Wilson Kwong

About Wilson Kwong

Senior Healthcare Technology & Consulting Leader | Program Management | Strategic GrowthWith 23 years of experience in technology and consulting, I bring a proven track record of driving strategic initiatives, leading complex programs, and building lasting client partnerships. I specialize in technical program/project management, consultative selling, and market expansion, consistently delivering results through a blend of leadership, business acumen, and operational excellence.Core Strengths:* Extensive leadership experience in program and project management, including PMO builds and enterprise-scale system implementations* Proven success in managing and retaining strategic accounts, consistently exceeding organizational goals* Expertise in defining solution requirements, up-selling products/services, and partnering with C-level executives and senior leadership* Strong background in IT infrastructure, web-based applications, vendor management, and EHR integrations* Highly effective communicator with a reputation for building high-performing teams, mentoring talent, and navigating complex client relationshipsSelected Accomplishments:* Directed interoperability onboarding for a national health system (1,900 physicians, 14 medical groups, 10 states), overseeing 100+ system interfaces and data migrations* Led PMO development and served as Scrum Master for a leading medical device company, utilizing both Waterfall and Agile methodologies* Managed 250+ client accounts across New England and the Southeast, consistently achieving revenue targets (\\$2M+ annually) and top-20 national sales ranking* Created and delivered corporate presentations at major healthcare conferences and designed internal technical training programs for new hires* Multiple-time Nuance Chairman’s Club winner for outstanding performance and revenue growth

Experience

1. Principal Consultant

   SEI

   Oct 2020 — Present · Boston, MA, US

   Systems Evolution, Inc.(SEI) is a business and technology consulting firm committed to delivering superior value to local clients since 1992. We pair cutting-edge technologies with custom-tailored solutions to drive powerful business results for some of the most influential companies in the world. We offer the agility, consistency, and personal attention of a local partner while providing the reach and knowledge assets of a national organization. SEI supports critical client needs in areas including Data and analytics, Technology Enablement, Strategy and operations, Concept to Delivery, and Security, Risk, and Compliance. A 100% employee-owned business, SEI now employs hundreds of consultants across the United States.Our value proposition to both clients and employees is based on a unique business model focused on local delivery, empowerment through technology, fully customized approaches and solutions, and a culture of collaboration- We hire only seasoned professionals- Our consultants live and work locally- We are 100% employee-owned- We adhere to a flat management structureResponsibilities:Lead strategic transformation programs for clients within healthcare, life sciences, higher education and professional service organizations in driving enterprise adoption, operational efficiency, and long-term technology success.• Serve as a trusted advisor to executive and operational leaders, aligning SaaS and data integration initiatives with business objectives and success metrics.• Partner with clients to define governance models, roadmaps, and adoption frameworks, ensuring measurable value realization and customer satisfaction.• Manage cross-functional delivery across business, clinical, and IT teams; proactively identify risks and lead resolution planning.• Mentor consultants and client teams on customer success and enterprise delivery best practices.• Drove firm growth through business development and recruitment.

Education

• Bucknell University

  BCSE, Computer Science Engineering

  1997 — 2001

Skills

• Program Management
• Requirements Analysis
• Cloud Computing
• Lead Generation
• Technical Support
• Business Analysis
• Data Center
• Solution Selling
• Sql
• Visio
• Speech Recognition
• Cross-Functional Team Leadership
• Windows
• Emr
• Sharepoint
• Health Information Exchange
• Software Implementation
• Informatics
• Professional Services
• Healthcare
• Start-Ups
• Consulting
• Meditech
• Networking
• Team Leadership
• Process Improvement
• Demand Generation
• Account Management
• Integration
• Software Development
• Scrum
• Software Industry
• Product Marketing
• Disaster Recovery
• Business Intelligence
• Healthcare Information Technology
• Sales
• Project Management
• Analytics
• Software Documentation