Will Shu
Senior Director Information Technology @ TELUS Digital | Driving IT and Cybersecurity Growth
- Role
- Senior Director Information Technology at TELUS Digital
- Location
- Princeton, NJ, US
- LinkedIn followers
- 500 followers
About Will Shu
With over many decades of experience in IT and cybersecurity, I currently serve as Senior Director of Information Technology at TELUS Digital. In this role, I oversee the operations and P&L of the IT MSP/MSSP business unit, focusing on strategic growth and the development of professional managed IT and cybersecurity services for SMB to Enterprise. As the agent of change, my work emphasizes business growth, process optimization, IT risk management, GRC, and cybersecurity, with a commitment to enhancing business efficiency, ROI, and aligning services with market demands. I am focused on driving digital transformation initiatives and maximizing business outcomes through strategic technology integration and process optimization.
Experience
Senior Director Information Technology
May 2025 — Present
I have effectively led the US MSP/MSSP business unit at TELUS Digital, focusing on professional technology services, strategic market growth, and M&A integration. • Own the P&L and service development to align with market demands. • Drive the growth of complex enterprise IT, digital workplace, and cybersecurity managed services clients across the globe. • Lead large scale digital and infrastructure transformations to modernize technology solutions for clients from SMB to Enterprise. • Lead M&A due diligence and post merger IT integrations to grow the service offerings across the organization.
Skills
- Executive Support
- Vmware Infrastructure
- Microsoft Exchange
- IT Infrastructure Operations
- IT Business Strategy
- Team Management
- IT Executive Management
- Enterprise IT Strategy
- Pre/Post Sales Engineers
- Virtual Private Network (Vpn)
- Enterprise Architecture
- Work Process Development
- Dns
- Domain Name System (Dns)
- Network Administration
- Project Management
- IT Operations
- Blackberry Enterprise Server
- Network Infrastructure
- IT Infrastructure Management
- IT Management
- Dhcp
- Service Desk Management
- IT Solutions
- Incident Management
- IT Strategy
- Vendor Management
- System Administration
- Information Technology
- Vmware
- Systems Engineering
- System Deployment
- Servers
- Virtualization
- Disaster Recovery
- Pre-Sales
- Backup Exec
- Citrix
- Infrastructure
- Vmware Esx
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