Will Robb
Lead - IT Service Transition Management @Bayer
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WORK HISTORY
Lead - IT Service Transition Management @Bayer
Leverkusen, DE
EDUCATION
University of Pittsburgh
BS, Information Science
SKILLS
ABOUT WILL ROBB
Experience- 17 years of working in a large international organization, 12 of which at its headquarters in Germany, managing various projects dealing with IT operational optimization activities and strategic partner steering- 5 years spent working on IT Strategy and Steering in the areas of IT Operations and Digital Workplace- 5 years managing End-to-End Major Incident Handling, Service Continuity Management and Operational Excellence.Skills:International Appreciation, IT Operational Excellence, IT Project Management, Vendor Management, ITSM (ITIL Incident/Problem/Change/Request Management), Service Continuity Management, Provider Steering, Budgeting and Forecasting, Marketing and Benchmarking, Relationship Management
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