Will Murphy

About Will Murphy

I’m a detail-oriented Technical Configuration Specialist focused on bridging the gap between engineering design and client delivery. I specialize in building accurate and optimized Bills of Materials (BoMs) for Cisco, HPE, and Dell solutions using vendor configuration tools such as Cisco CCW and OCA.My role centers on transforming technical specifications into complete, client-ready estimates while ensuring pricing accuracy, compliance, and profitability. I collaborate closely with engineers, account managers, and clients to ensure that every configuration meets both technical requirements and business goals.In addition to configuration, I assist with deal registrations and identify vendor incentives that maximize profitability and competitiveness. I also oversee our company’s Meraki renewal pipeline—tracking upcoming renewals, preparing customer quotes, and ensuring seamless continuity for our clients.I’m passionate about process improvement, accuracy, and delivering high-quality configurations that help teams move efficiently from design to delivery.

Experience

1. Technical Configuration Specialist

   e360

   Mar 2023 — Present · San Diego, CA, US

   Build and maintain accurate Cisco Bills of Materials (BoMs) using Cisco Commerce Workspace (CCW) based on specifications from engineering teams and client requirements.Collaborate with engineers, project managers, and sales teams to translate technical designs into finalized quotes and proposals.Support deal registration and incentive management processes to secure optimal vendor discounts and increase profitability.Create and manage HPE and Dell configurations using vendor-specific tools, ensuring accuracy and consistency across platforms.Oversee all Meraki renewals company-wide, maintaining renewal tracking systems and generating renewal quotes to ensure timely client engagement.Identify and implement opportunities to streamline configuration and renewal workflows, improving efficiency and turnaround times.

Education

• Munford High School

  Mathematics

  1990 — 1993

Skills

• Solution Selling
• Channel Partners
• Product Management
• Selling
• Windows
• Marketing
• Call Centers
• Account Management
• Cloud Computing
• Training
• Saas
• Sales Management
• Process Improvement
• Microsoft Office
• Sales
• Sales Operations
• Recruiting
• Customer Service
• Direct Sales
• Technical Training
• Salesforce.com
• Computer Maintenance
• Pc Maintenance
• Troubleshooting
• Networking
• Management
• Team Building