Will McCutcheon
Strategic Consultant Sa @Dyson
Winchester, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Mar 2020 — Present
Strategic Consultant Sa @Dyson
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Ground up CTi CCaaS global strategic blueprint with WFM / QM suite, full PCI compliance, PSP and CRM integration, Data stack migration, TTS tools and transcription, SMS peripheral inclusion, complex IVRs, Post call surveys etc. Discovery phase SFSC stacked strategic solution into 2 key markets, integration and interface analysis, Data objects, amalgamation of CTI CCaaS Ph 1 services as a Design, AEM and Marketing toolsets.
SKILLS
Audio ConferencingIT StrategySystem DeploymentIT ManagementCisco TechnologiesUnified CommunicationsMicrosoft ExchangeTelecommunicationsInfrastructureVendor ManagementLyncAvNetworkingOcsTelephonyHd VideoWanConference RoomsSipLync Server 2010ServersCisco Call ManagerOcs 2007VoipMplsSound DesignSoundVideoIntegrationIpAudioPolycomTandbergTelepresenceVideo ConferencingAudio DesignAvayaConferences
ABOUT WILL MCCUTCHEON
Offering a versatile skillset within multiple technology areas and platforms…
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