Will Lafferty
Software Support Administrator at Reliant Mission @Reliant Mission
Signup · Get unlimited contacts
WORK HISTORY
Software Support Administrator at Reliant Mission @Reliant Mission
Administrator for enterprise software systems with over internal and external users across three continents using Sitefinity CMS, Blackbaud eCRM, Atlassian Jira Service Desk, and Atlassian Confluence• Maintained and improved four training courses and documented dozens of systems and processes• Tier 1-3 support lead for tickets managed by Atlassian Jira Service Desk and Microsoft DevOps
EDUCATION
The University of Texas at Austin
Bachelor of Architecture (B.Arch.), Architecture
The University of Texas at Austin
Bachelor of Science - BS, Architectural Engineering
SKILLS
ABOUT WILL LAFFERTY
I studied architecture and architectural engineering (structural) at the University of Texas at Austin. I then went into architecture where I worked for five years. During that time I started a side business in graphic, print and web design. I then moved to Amsterdam as a missionary for two years doing graphic & web design, worship leading/training, and general outreach & ministry. Returned to the states and did similar things with a local church for a few years. Then spent 12 years as a web developer and software engineer. Currently, a Software Support Administrator helping manage software systems, coordinating with developers, and training & supporting the office\'s software use.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.