Willie James
District Multi Unit Operations Manager
- Role
- District Multi Unit Manager at Dollar General
- Location
- Cleveland, OH, US
- LinkedIn followers
- 500 followers
About Willie James
Dynamic leader with a passion for the fashion industry with 12+ years of sales experience and management of a single and multi-unit fast paced environment. My strong business acumen has equipped me to manage a combined $80 million profit and loss (P&L) responsibility. I believe all goals are achieved through our people. I’m an expert in talent evaluation, development, and retention. Having the right people, in the right place, at the right time is key to improving overall customer experience, loyalty, and growing company sales. As an experienced District Manager with a demonstrated history of working in the retail industry. I’m Skilled in Microsoft Word, Retail, Sales, Accounting, and Customer Satisfaction. I am a Strong sales professional with a Bachelor of Science in Business Administration (B.S.B.A) with concentrated focus in Marketing / Management from Bloomsburg University of Pennsylvania.
Experience
District Multi Unit Manager
Jan 2024 — Present · US
Lead training execution, safety readiness, and operational performance across a multi-location district supporting frontline customer service teams. • Partner with HR and regional leadership to align training delivery with evolving business needs, process changes, and compliance requirements. • Analyze performance, safety, and engagement data to identify training gaps and prioritize learning interventions. • Ensure consistent execution of onboarding, reinforcement training, and qualification standards across all locations. • Coach and develop leaders to effectively reinforce training, elevate service standards, and drive accountability.
Education
Commonwealth University-Bloomsburg
Bachelor of Science in Business Administration (B.S.B.A), Marketing/Management, General
2005 — 2009
Skills
- Customer Service
- Microsoft Office
- Sales
- Training
- Customer Satisfaction
- Inventory Management
- Strategic Planning
- Social Media
- Powerpoint
- Microsoft Excel
- Marketing
- Management
- Team Building
- Teamwork
- Accounting
- Payroll
- Event Planning
- Leadership
- Microsoft Word
- Retail
- Time Management
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