Willian Krug
Flight Attendant in the Best Airline in the World
- Role
- Waiter at Urban Wild
- Location
- Somerville, MA, US
- LinkedIn followers
- 500 followers
About Willian Krug
Customer Service & Hospitality Professional Experienced and client-focused…
Experience
Waiter
Nov 2024 — Present · Boston, MA, US
Greet guests warmly and ensure a welcoming atmosphere.• Take food and drink orders accurately and efficiently.• Deliver orders promptly and ensure customer satisfaction throughout the dining experience.• Maintain knowledge of menu items, specials, and ingredients to answer guest inquiries.• Handle cash, credit card transactions, and POS systems with accuracy.• Prepare and serve alcoholic and non-alcoholic beverages in accordance with recipes and customer preferences.• Engage with guests, recommend drinks, and provide a memorable bar experience.• Ensure all beverages are served responsibly and in compliance with local laws.• Train new servers and bartenders on company policies, procedures, and service standards.• Provide hands-on instruction and shadowing opportunities.• Monitor progress and provide constructive feedback to new hires.• Foster a positive learning environment and promote team collaboration.
Education
Universidade Cruzeiro do Sul
Licenciatura, Artes Visuais
2021
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