Patricia Williamson

About Patricia Williamson

Project management professional (PMP) As a dedicated Project Manager with 6+ years of experience in software development, I specialize in leading cross-functional teams to deliver quality projects on time and within budget. My experience in Agile and Scrum methodologies has enabled me to streamline processes and enhance team productivity. I\'m passionate about leveraging technology to solve complex problems and drive business success.

Experience

1. Sr Project Manager

   Consumers Energy

   Sep 2014 — Present · Jackson, MS, US

   Project Manager - Customer OperationsProduct Owner - Revenue GenerationBilling Services Project Lead• As a Scrum Product Owner, collaborated with business partners and IT professionals to understand, clarify, and communicate requirements. Assessed and determined project and initiative priorities to deliver value to the organization.• Managed software projects and product backlogs to drive business improvements and improve processes. Assessed business implications for each project and monitored progress to meet deadlines and standards.• Planned, scheduled, and executed all phases of projects to close gaps in C&I Billing audit, and close multiple DPO offices, on-time and within budget.• Applied Lean problem-solving techniques to a variety of issues, including 4-Diamond problem-solving to develop Business Cases, analyze financial and operating impact, and recommend course of action.• Worked outside of normal working hours to assist with storm restoration.Smart Energy Operations Center - Operational Excellence• Investigated and resolved consecutive estimate accounts; identified and implemented process improvements, reducing total consecutive estimate accounts by 85%.• Led and participated in various initiatives to drive improved business outcomes utilizing effective collaboration.• Organized and led weekly vendor meetings to identify action items and ensure completion to help ensure desired business results were achieved. • Mentored and trained new team-members.

Education

• Eastern Michigan University

  B.S., Economics

  2004 — 2007

• Washtenaw Community College

  Java Programming

Skills

• Business Analysis
• Agile Methodologies
• System Administration
• Unix/Linux
• Software Development
• Scrum
• Requirements Analysis
• Unix
• Fame Energy Software
• Software Project Management
• Systems Analysis
• Business Process Improvement
• Analysis
• Xml
• Html
• Energy and Commodities Data
• Process Improvement
• Integration
• Time-Series Database Management
• Software Documentation
• Sdlc
• Sql
• Visio
• Derivatives
• Software Projects
• Data Analysis
• Program Management
• Energy Market Data
• Databases
• Microsoft Sql Server
• Econometrics