William Rolison

About William Rolison

With over 12 years of experience in the IT and cybersecurity field, I am a passionate and versatile Senior Enterprise Services Engineer at Tanium, a leading provider of endpoint management and security solutions. My core competencies include cyber network defense, incident response, IT operations, telecommunications, and VoIP. I am driven by the mission of serving our customers and ensuring their success with the Tanium platform. I enjoy working in a highly-cooperative team environment, where I can leverage my diverse skills and perspectives to contribute to strategic customer activities, solve complex technical challenges, and support the growth and development of Tanium\'s federal business.As a Senior Enterprise Services Engineer, I fulfill a vital role in Tanium by providing hands-on support to our customers in the field, ranging from Tier 1 to Tier 3 cases. I also conduct health-checks on assigned accounts, apply my best technical chops in large enterprise environments, and build new skills in scripting and automation. I have multiple certifications in cybersecurity, such as CEH and Security+, and I have extensive experience in testing, implementing, and deploying infrastructure hardware and software. Previously, I worked as a Senior Cyber Network Defender and Incident Response Analyst at the South Carolina National Guard, where I responded to cyber threats, monitored and analyzed network events, and supervised and directed cyber defense operations.

Experience

1. Senior Enterprise Services Engineer (Federal)

   Tanium

   Nov 2023 — Present · Gainesville, VA, US

   As a member of our organization, my role is to operate and integrate Tanium for both remote and on-site engagements in order to serve our customers. By operating and maintaining the Tanium platform and its modules, I contribute to the success of each customer by achieving customer-specific outcomes, such as Threat Hunting, Asset Discovery, Asset Inventory, Sensitive Data Monitoring, Risk and Compliance Management, and Client Management. I work closely with other ESEs, TAMs, developers, and sales in a collaborative team environment to operationalize Tanium in the field, while also continuously improving my technical skills ranging from debugging to scripting.In this particular role, I will be leading the team of ESEs working on-site at the client and will serve as the primary point of contact on behalf of Tanium with the client.

Skills

• Telecommunications
• Voip
• IT Operations
• Apple Software
• Cisco Technologies
• Windows Support
• End User Training
• Tcp/Ip
• Active Directory
• Research
• Staff Development
• Public Speaking
• Training
• Teaching
• Computer Hardware
• Educational Leadership
• Internet Protocol Suite (Tcp/Ip)
• Windows