Will Massey
Product Manager with a passion for customer experience
- Role
- Product Manager at Mission Lane
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Will Massey
Detail oriented doer able to handle both strategic road-mapping/ planning and in-the-weeds implementation. 5+ years of operations and product management experience including third party relationship management, software development practices, consumer research and testing, and call center management.
Experience
Product Manager
Nov 2021 — Present
Currently managing the communications platform for our 2+ million cardholders ensuring that every email, sms, push and in-app message is delivered to the right customer, at the right time, through the right channel.
Education
Virginia Tech
B.S. Marketing Management , Minor Psychology, Project Management
2009 — 2014
Skills
- Event Planning
- Customer Service
- Powerpoint
- Microsoft Excel
- Social Media
- Marketing Strategy
- Microsoft Word
- Team Leadership
- Teamwork
- Leadership
- Microsoft Office
- Sales
- Time Management
- Public Speaking
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