William Kent
Principal Manager Cloud Services & Demand Planning
- Role
- Tpm at Snowflake
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About William Kent
Results oriented engineering & product leader driving transformative business growth with 20 years of experience in engineering, product management, development, Cloud, SaaS/PaaS/IaaS/LaaS, AI & ML, & technical program management who is passionate about working in dynamic, collaborative, high energy organizations. Demonstrated ability to achieve strategic goals in a fast-paced environment while delivering on-time, insightful analysis, & customer-focused results. Consistently displaying excellent problem-solving skills to evolve strategy to meet industry needs & achieve success in the technology, software, R&D, & hardware industries.
Experience
Tpm
Mar 2022 — Present
Build & operate highly available, scalable, & cost-efficient distributed compute clusters, to reliably host workloads • Launched 11 critical features defining feature scope, capturing requirements, writing specs, & driving design & implementation (Unistore, Budgets, Snowpark optimized warehouses, Snowpark Container Services)• Drive insights identifying anomalies & operational enhancements yielding a 38% reduction in platform incidents• Train, deploy, and launch LLM for internal use & workloads, reducing report generation cycle by 21% • Anticipated technical constraints making tradeoffs to balance business needs providing escalation management ultimately accelerating feature launch by 17%• Established platform monitoring & SLOs, driving warehouse resume latency reduction of 91%• Established engineering-support touchpoint process reducing support ticket backlogs by 23%• Drove planning & roadmap for strategic initiatives & dependencies managing large scale distributed systems supporting & 4.4B queries/day, resulting in 68% YoY planform growth across AWS, Azure, & GCP • Developed parameter management enforcement policy enabling programmatic feature control
Education
University of Colorado Boulder
Bachelor of Engineering - BE, Engineering Physics/Applied Physics
University of Colorado
B.S, Engineering Physics. Emphasis: Optical Electronics, Computer Science & Electrical Engineering
2003 — 2007
UW Foster School of Business
Master of Business Administration (MBA), Entrepreneurship and Risk Management, Finance and Financial Management Services
2012 — 2015
Skills
- Analytics
- Troubleshooting
- Change Management
- Process Engineering
- Mechanical Engineering
- Product Development
- Analysis
- Physics
- Process Improvement
- Matlab
- Root Cause Analysis
- Programming
- Lean Manufacturing
- R
- Agile Methodologies
- Testing
- Management
- Ms Project
- Laser
- Systems Engineering
- Technical Writing
- Product Management
- Test Equipment
- Project Planning
- Instrumentation
- Engineering
- Aerospace
- Software Engineering
- Microsoft Sql Server
- Cross-Functional Team Leadership
- Semiconductors
- Information Security
- Spectroscopy
- Data Analysis
- Six Sigma
- Energy
- Integration
- Engineering Management
- Visio
- Software Project Management
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