William Kent

Principal Manager Cloud Services & Demand Planning

Role
Tpm at Snowflake
Location
Seattle, WA, US
LinkedIn followers
500 followers

About William Kent

Results oriented engineering & product leader driving transformative business growth with 20 years of experience in engineering, product management, development, Cloud, SaaS/PaaS/IaaS/LaaS, AI & ML, & technical program management who is passionate about working in dynamic, collaborative, high energy organizations. Demonstrated ability to achieve strategic goals in a fast-paced environment while delivering on-time, insightful analysis, & customer-focused results. Consistently displaying excellent problem-solving skills to evolve strategy to meet industry needs & achieve success in the technology, software, R&D, & hardware industries.

Experience

  1. Tpm

    Snowflake

    Mar 2022 — Present

    Build & operate highly available, scalable, & cost-efficient distributed compute clusters, to reliably host workloads • Launched 11 critical features defining feature scope, capturing requirements, writing specs, & driving design & implementation (Unistore, Budgets, Snowpark optimized warehouses, Snowpark Container Services)• Drive insights identifying anomalies & operational enhancements yielding a 38% reduction in platform incidents• Train, deploy, and launch LLM for internal use & workloads, reducing report generation cycle by 21% • Anticipated technical constraints making tradeoffs to balance business needs providing escalation management ultimately accelerating feature launch by 17%• Established platform monitoring & SLOs, driving warehouse resume latency reduction of 91%• Established engineering-support touchpoint process reducing support ticket backlogs by 23%• Drove planning & roadmap for strategic initiatives & dependencies managing large scale distributed systems supporting & 4.4B queries/day, resulting in 68% YoY planform growth across AWS, Azure, & GCP • Developed parameter management enforcement policy enabling programmatic feature control

Education

  • University of Colorado Boulder

    Bachelor of Engineering - BE, Engineering Physics/Applied Physics

  • University of Colorado

    B.S, Engineering Physics. Emphasis: Optical Electronics, Computer Science & Electrical Engineering

    2003 — 2007

  • UW Foster School of Business

    Master of Business Administration (MBA), Entrepreneurship and Risk Management, Finance and Financial Management Services

    2012 — 2015

Skills

  • Analytics
  • Troubleshooting
  • Change Management
  • Process Engineering
  • Mechanical Engineering
  • Product Development
  • Analysis
  • Physics
  • Process Improvement
  • Matlab
  • Root Cause Analysis
  • Programming
  • Lean Manufacturing
  • R
  • Agile Methodologies
  • Testing
  • Management
  • Ms Project
  • Laser
  • Systems Engineering
  • Technical Writing
  • Product Management
  • Test Equipment
  • Project Planning
  • Instrumentation
  • Engineering
  • Aerospace
  • Software Engineering
  • Microsoft Sql Server
  • Cross-Functional Team Leadership
  • Semiconductors
  • Information Security
  • Spectroscopy
  • Data Analysis
  • Six Sigma
  • Energy
  • Integration
  • Engineering Management
  • Visio
  • Software Project Management

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William Kent — Tpm at Snowflake in Seattle, WA, US | Unifers