William R. Will Cross

WORK HISTORY

EDUCATION

SKILLS

ABOUT WILLIAM R. WILL CROSS

VALUE PROPOSITIONFacilitating Lean-Agile Solutions For Abstract Problems #FLASFAPPROFESSIONAL CAREERAs a director-level agilist and veteran senior military officer with 15+ years in portfolio, program, product, and project management, my career centers around collaborating with executive stakeholders to implement agile solutions to complex challenges. I excel in process ownership, product development, risk management, and regulatory compliance across financial, government, health, and military sectors, consistently delivering positive ROI through strategic initiatives and problem resolution.PROFESSIONAL EXPERTISEMy expertise includes driving enterprise and team improvements. I\'ve led organizations through $375M strategic initiatives, streamlined processes resulting in $250M of savings, and spearheaded organizational transformations that increased net income by 130%. With a track record of leading, mentoring, and influencing 250+ distributed professionals, I\'ve managed products throughout their lifecycle while improving eNPS by 210% and increasing value delivery by 1,900%.PROFESSIONAL ENTHUSIASMI enjoy identifying and presenting viable product and service solutions to clients\' problems that others deem unsolvable due to budget, resource, or time constraints.PROFESSIONAL ASSESSMENTMy colleagues describe me as an innovative, proactive, and forthright leader with integrity and an optimistic, supportive attitude, even in challenging situations.PROFESSIONAL INTERESTSMy interests include program management, agile transformations, and adaptive framework implementations. I\'m also passionate about initiatives to enrich the lives and careers of Veterans, Service Members, Military Spouses, and their families.PROFESSIONAL COMPETENCIESCertifications: SPC, RTE, SA, SASM, SSM, CSP-SM, SFE, A-CSM, CSM, CSPO, CAL1, ICP-ACC, ICP-ATF, SFC, LSSBB.Methodologies: Agile, Design Thinking, DevOps, DevSecOps, XP, Human-Centered Design, ITIL, Kanban, Kotter\'s 8-Steps for Leading Change, LeSS, Lean Six Sigma, MDMP, OCM, Waterfall, PDLC, PLM, ROAM, SAFe, Scrum, SDLC, SWOT, Systems Thinking, TOWS, TOC.Tools: Adobe (Acrobat Pro, Workfront), Apple (Keynote, Pages), Asana, Atlassian (Confluence, Jira, Trello), AWS, BPMN, Canva, Cisco WebEx, Google Docs, HP PPM, IBM (Blueworks, BPM), Mentimeter, Microsoft (Access, Azure, ChatGPT, Excel, GitHub, One Drive, PowerPoint, Project, Publisher, SharePoint, Skype, Teams, Whiteboard, Word), Miro, Monday, Mural, Outline, Oracle (BI, Hyperion, PeopleSoft), Pega BPM, R, SAS, ServiceNow, SQL, Tableau, Workday HCM, VBA, Zoom.