William Narvaez
CRE Operations & Asset Management Leadership | Data-Driven Portfolio Optimization | Multi-Site Strategy, Project Management & Execution
- Role
- Director of Operations, Asset Management at Neighborhood Property Group
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About William Narvaez
As a people-oriented business operations leader, I create innovative process workflows and systems to optimize operations. Some of my in depth experience includes Finance, FP & A, Revenue Management, Project Management and Business Operations with strong emphasis on guest relations. My success is due to my strong problem solving abilities, proven strategic thinking skills and the ability to implement effective systems and processes that result in maximum efficiency, cost reduction and overall improved guest satisfaction. Throughout my career, I\'ve had a proven track record of establishing new business, improving current business, and maintaining high standards of excellence. In addition, I am experienced in excellent people management, leadership development, communication, organizational, and planning abilities as well as a history of managing multiple projects simultaneously while meeting challenging deadlines through focused attention to detail.Technical SkillsMicrosoft Office 365, Excel Advanced User (Macros, VLOOKUP, pivot tables), SQL, D365, Microsoft SharePoint List and Workflows, Tableau, R, Python, Galaxy (Starwood PMS), ADP, Delphi, HSI POS, Micros POS, OpenTable, HTML, SMS, PMS, HotSOS, Kronos, Oracle PeopleSoft, SAP BPC, Workday, Adaptive, AwareManager, Articulate Training, Salesforce, HyperionProject Management PMP: Microsoft Project, Teams, Yardi, Trello, Wrike, Monday, Asana
Experience
Director of Operations, Asset Management
Jul 2025 — Present
Education
Isenberg School of Management, UMass Amherst
Bachelor of Business Administration, Hospitality and Tourism Management
Skills
- Revenue Analysis
- Catering
- Food & Beverage
- Forecasting
- Front Office
- Process Scheduler
- Hospitality
- Guest Service Management
- Restaurants
- Hotel Management
- Fine Dining
- Hospitality Management
- Budgets
- Food
- Rooms Division
- Customer Satisfaction
- Pre-Opening
- Menu Development
- Property Management Systems
- Hotels
- Micros
- Wine
- Banquets
- Yield Management
- Restaurant Management
- Culinary Skills
- Resorts
- Hospitality Industry
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