William Gardner

About William Gardner

Bill has led the execution of numerous enterprise-wide programs requiring organizational…

Experience

1. Managing Director, Account Management Strategy

   Rkon

   Dec 2020 — Present · Chicago, IL, US

   Responsible for directing the strategy to augment and ensure a successful relationship with all our Customers. This involves working across all departments of the RKON organization to review and augment the formal processes, data/metrics, and tools required to improve the Operational Model aligned with a positive Employee and Customer Experience. Connecting employees, their experience and their roles to the Operating Model will help enhance the culture of creativity, innovation and cooperation that RKON needs in order to grow and scale and achieve the strategic and financial goals of the organization. The RKON Customer Experience (RKON CX) is driven by our efficiency and transparency in delivering Information Technology Services on behalf of our clients as well as the recommendation of a strategic technology investment direction to our clients. Essentially, we provide technology advisory guidance and expertise in the analysis, design and execution of our clients’ technology strategy.

Education

• Brown University

  B.A., Economics, Engineering

  1988 — 1992

Skills

• Budget Management
• Analytics
• Financial Control
• Department Management
• Leadership
• Etl
• Enterprise Software
• Databases
• Data Warehousing
• Business Process Re-Engineering
• Management Consulting
• Strategic Planning
• Trading Systems
• Strategy
• Informatica
• Wealth Management
• Derivatives
• Analysis
• Product Control
• Equities
• Six Sigma
• Capital Markets
• Web Development
• Strategic Financial Planning
• Business Analysis
• Sourcing
• Budgets
• Finance
• Sdlc
• Management
• General Ledger
• Program Management
• Supply Chain Management
• Team Leadership
• Relational Databases
• Vendor Management
• Financial Systems
• Project Management
• Cmm
• IT Strategy