Kyle Mathews

About Kyle Mathews

I am an accomplished Operations and Program Manager, Supervisor, Trainer, and Process Improver with over a decade of experience. My diverse background includes Logistics/Transportation Management, Operations Management, Start-up Business Administration/Marketing, Security Administration Program Management, and Intelligence Analysis. I have managed teams of over 280 individuals of varying backgrounds and skill sets while impacting organizations as large as employees. John 3:16 KJV

Experience

1. Operations Manager Iii, L6

   Amazon

   May 2023 — Present · Pooler, GA

   Launched new Fulfillment Center. Oversees 5 Managers and 280 Associates working in 3 Departments: Outbound Dock, Vendor Returns, and Building-to-Building Transfers. Responsible for hundreds of robotic systems on an Amazon Kiva Floor. Families Affinity Group President. • Plans and adjusts labor to achieve building\'s cost goals; proactively coordinates with Outbound and Pick Departments to maintain proper headcount-to-volume ratio, prevent missed shipments, and avoid conveyance overload/breakdowns.• Implements controls to achieve Delivery Estimated Accuracy of customer orders, ensuring shipments leave on-time with correct containers; emphasizes training and coaching of Associates on proper container labeling, moving, and scanning procedures.• Monitors key performance indicators throughout Outbound Dock and implements continuous improvement initiatives to eliminate bottlenecks and waste.

Education

• Boston University - Frederick S. Pardee School of Global Studies (Pardee School)

  Bachelor's degree

  2008 — 2012