William Klein
IT Manager, Digital Customer Experience at at Rockwell Automation
- Role
- IT Technical Leader, Onecommerce & Self-service, Digital Transformation Office at Rockwell Automation
- Location
- Milwaukee, WI, US
- LinkedIn followers
- 500 followers
About William Klein
I am the Manager of the Digital Customer Experience team at Rockwell Automation’s InformationTechnology department. I bring experience in progressive roles in digital marketing, design,development, e-commerce, platform oversight, management and information technology within thefinancial services and manufacturing industries. I have a proven track record of attaining results bydefining and executing winning strategies.
Experience
IT Technical Leader, Onecommerce & Self-service, Digital Transformation Office
Jan 2022 — Present · Milwaukee, WI, US
Oversee the external, customer facing eProcurement/Punchout and myRockwellAutomation experiences/platforms with responsibility for the design of the overall technological architecture of the product, development/execution, support, and technical roadmap. Drive engineering practices in test driven development, continuous integration, and automated deployments. Manage a full stack agile team comprised of on/offshore front-and back-end developers, user experience/visual designers, experience managers, business analysts and scrum master.
Education
University of Wisconsin-Milwaukee
BS, Political Science
1991 — 1994
University of Nottingham
Political Science
1994 — 1994
Skills
- Digital Marketing
- Email Marketing
- Cross-Functional Team Leadership
- Marketing Strategy
- Strategy
- Management
- Digital Strategy
- Project Management
- Strategic Planning
- Team Leadership
- Product Management
- Analytics
- SEO
- Leadership
- Program Management
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