Joe Tyler

About Joe Tyler

I’ve spent many years in highly technical roles, responsible for overseeing network infrastructure, supporting routing and switching, configuring and implementing various firewalls, managing wireless infrastructures, administering Infoblox and Active Directory, and more. I’ve been accused of being a natural born leader, and therefore have organically progressed into various leadership roles. Most recently, I’ve spent several years helping to build out a premium support offering and directly managed a team of up to 20 highly technical engineers within that offering, ensuring both my team’s and the program’s success. While I enjoy being a leader, I also continue to have a passion for technology. I enjoy figuring out how things work, solving problems, and constantly learning. I have significant experience in cybersecurity, primarily in the firewall and infrastructure hardening space. I have a special interest in digital forensics, threat mitigation, and virtualization.

Experience

1. Customer Care Manager

   Forward

   Mar 2023 — Present

Education

• Texas State Technical College

  Cisco Networking, Computer Systems Networking and Telecommunications

  2001 — 2002

• Collin County Community College

  AAS Cybersecurity, Computer and Information Systems Security/Information Assurance

  2012 — 2017

• WGU Texas

  B.S. Cybersecurity and Information Assurance, Computer and Information Systems Security/Information Assurance

  2017 — 2019