Bill Johnson
Chief Product & Technology Officer (Cpto) @Scribendi Inc
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WORK HISTORY
Chief Product & Technology Officer (Cpto) @Scribendi Inc
Chatham, ON, CA
Promoted to lead Product across three brands. Full ownership of product, engineering, AI, DevOps, IT, and technology budgets globally. Strategic partner to the CEO, driving technology-led business strategy across the executive team.• Rescued and delivered Project Fusion, a cross-brand platform unification that consolidated three brands onto a single operational backend, including white-label deployment for Edanz and API integration for Liwenbianji. Inherited in crisis, stabilized execution, and cut total infrastructure costs 60%+.• Converging AI into the engineering function, building agentic systems for operational automation and embedding AI capabilities as a core discipline. Operating on the principle that there is no distinction between engineering and AI engineering. There is only AI engineering.• Deploying AI across the business to improve EBIT: automating workflows, enhancing decision quality through AI-assisted tooling, and increasing margins through intelligent process optimization across all three brands.• Launched a cross-brand Design System and Development Framework that has drastically increased product and engineering velocity, standardized the customer experience, and reduced time to market.• Delivered a data empowerment program with custom KPI dashboards, OKR frameworks, and governance reporting for all departments, integrating data governance practices and LLM capabilities to democratize data across the organization.• Leading an AI-native product strategy to transform editorial and research support expertise into platform capabilities through domain-aware LLM strategy and research workflow acceleration.
EDUCATION
St. Clair College
Certificate, Computer Programming
Beedie School of Business at Simon Fraser University
Technology Leadership Program
MIT Professional Education
Cybersecurity: Technology, Application and Policy, Computer Science
Ivey Business School Executive Education
Certificate, Ivey Frontline Leadership Program
MIT Sloan School of Management
Data Monetization Strategy: Creating Value Through
ABOUT BILL JOHNSON
CPTO leading product, engineering, AI, DevOps, and IT across three brands in three countries. Published AI researcher. I built the platform that drove 300% revenue growth over eight years and directly enabled two acquisitions. Right now I\'m building agentic systems, converging AI directly into how we engineer, and deploying operational AI that improves margins. I have worked every layer of the stack. Designer, engineer, architect, AI, DevOps, cloud, IT, product, CTO, CPTO. That progression is the reason I make better decisions and build AI that actually works. I understand the full context. Over 13 years, I built and led the product and technology function for a global multi-brand organization. During our growth phase, I built the platform that drove 300% revenue growth over eight years and directly enabled two acquisitions. I was retained through equity in both. Today I am CPTO across three brands in three countries, leading product, engineering, AI, DevOps, and IT. I own the technology budgets. I rescued a failing cross-brand platform unification and delivered it ahead of schedule. I took security from the organization\'s #1 risk to a compliance-ready posture. I built the product function from scratch, hiring designers, product managers, and establishing the operating model where none existed. Right now, I am leading AI strategy hands-on: building agentic systems, converging AI directly into how we engineer, and deploying operational AI that improves margins. My philosophy is simple. There is no distinction between engineering and AI engineering. There is only AI engineering. Every technology investment should improve EBIT, not just check a box. Published AI researcher. MIT Sloan. Ivey. SFU Beedie. Board experience in AI governance.
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