William Gonzales

About William Gonzales

With over 20 years of experience in the IT field, I bring deep technical expertise and strategic leadership to my role as IT Manager for the Microsoft Services team. I specialize in architecting, implementing, and managing Microsoft solutions across hybrid enterprise environments—spanning Azure cloud, Microsoft 365 services, and on-premises Windows infrastructure.I lead or have contributed to the design and deployment of scalable, secure Azure Infrastructure solutions, including:Role-Based Access Control (RBAC)Azure Privileged Identity Management (PIM)Enterprise Applications & App RegistrationsEntra ID (Azure AD)Infrastructure as Code (IaC) using Bicep & ARM TemplatesAzure Cost Management & BudgetingHigh-Availability and Disaster Recovery strategiesAzure Governance and Landing Zone configurationsI also manage and contribute towards the optimization and support of Microsoft 365 services such as Teams, SharePoint Online, OneDrive, Exchange Online, and Compliance Center to enhance organizational collaboration and ensure regulatory alignment.On-premises, I lead the administration of:Active Directory & Group PolicyDNS & DHCPLDAP & Federation ServicesHybrid Identity Integration and AD ConnectBeyond my technical skillset, I’m a team-focused leader responsible for people management, performance development, and ensuring the successful delivery of strategic IT projects. I oversee project planning, execution, task management, reporting, and cross-functional collaboration to ensure timely delivery and alignment with business goals.Core Competencies & Skills:Microsoft Azure Architecture & AdministrationAzure AD / Entra ID Identity ManagementM365 Enterprise AdministrationHybrid Cloud InfrastructureAdherence to Security, Compliance & Zero Trust PrinciplesInfrastructure Automation (PowerShell, Azure CLI, Bicep)Project Management & Agile MethodologiesBudgeting & Cost OptimizationStakeholder Engagement & ReportingTeam Leadership & Talent Development

Experience

1. IT Manager

   Core & Main

   Apr 2025 — Present

Education

• Central Viriginia Community College

  Associates, General Studies

  2002 — 2004

Skills

• Technical Support
• Microsoft Exchange
• Security
• Root Cause Analysis
• Active Directory
• Windows Server
• Disaster Recovery
• Call Center
• Project Management
• Network Administration
• Project Planning
• Information Technology
• Network Security
• Mobile Device Management
• Troubleshooting
• Airwatch
• Routers
• Technical Documentation
• Identity & Access Management (Iam)
• Networking
• Office 365
• Team Leadership
• Cisco Technologies
• Leadership
• Team Building
• Management
• Program Management