William Forrest Burke
Senior Business Development Manager @Mossi Salibian, M.D., Inc
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WORK HISTORY
Senior Business Development Manager @Mossi Salibian, M.D., Inc
Beverly Hills, CA, US
Drive revenue growth and customer loyalty by managing the full patient sales cycle in a high-volume, aesthetics-based medical practice-Collaborate cross-functionally with clinical and administrative teams to optimize service delivery and practice operations-Analyze KPIs to produce actionable insights, presenting monthly reports on revenue, efficiency, and customer satisfaction to stakeholders-Lead resolution of high-touch service issues, maintaining a patient satisfaction rate above 95%-Implement process improvements that boosted operational efficiency, resulting in a measurable increase in throughput and service delivery
EDUCATION
University of San Francisco
Bachelor’s Degree, Design
The Chicago School
Master's degree, Marriage and Family Therapy/Counseling
Benilde-St. Margaret's School
High School
SKILLS
ABOUT WILLIAM FORREST BURKE
With over 10 years of professional experience, I specialize in business development, patient care, and consumer product strategies in the aesthetics and plastic surgery industry. As a Senior Business Development Manager at MOSSI SALIBIAN, M.D, INC, I am dedicated to building trust and fostering long-term relationships with brands and patients alike. My mission is to drive growth while delivering exceptional care and satisfaction, ensuring alignment with organizational goals and values. I bring a collaborative and empathetic approach to the team, contributing diverse perspectives that enhance performance and innovation. At MOSSI SALIBIAN, M.D, INC, I have successfully exceeded sales goals by leveraging strategic partnerships with leading brands in the aesthetics field. My role involves negotiating with established and emerging brands, optimizing customer retention, and utilizing brand tools to achieve ambitious KPIs. By demonstrating problem-solving skills and empathy, I ensure patients receive tailored care, while also driving the adoption of new products and fostering team collaboration through regular brand meetings, product diversification, and closing deals.
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