William Anna

About William Anna

w••••••••@gmail.com (mobile) 91••••••91Proven ability to plan, coordinate and manage facility operations, including formulating policies, strategic planning and resource allocation. Meticulously focused on customer service, including needs assessment, meeting quality standards set for services and evaluation of customer satisfaction.Experienced at directing and coordinating an organization\'s financial and budget activities to fund operations, maximize investments and increase efficiency. Proficient at establishing and implementing departmental policies, goals, objectives and procedures while communicating with board members, organization officials and staff members as necessary.Manage staff by preparing work schedules and assigning specific duties. Determine staffing requirements, interview, hire and train new employees while overseeing these personnel processes.Skilled at understanding blueprints, drawings and the tools involved in the construction or repair of buildings and other structures.Highly skilled in leadership, problem solving, analyzing and evaluating information and a seasoned decision maker coming to the solution that is best case resolution to the issue.An active listener paying full attention to what other people are saying, taking the time to understand points being made and asking questions as appropriate.Extremely dependable, responsible and fiercely loyal, fulfilling obligations with the ability to lead, take charge and offer opinions and direction while being careful about details and thorough in completing work tasks.Related Job Titles: Director Operations, Plant Manager, Facilities ManagerCritical Thinking, Negotiation, Time Management, Decision making, Problem solving, Coordinating the Work and Activities of Staff, Monitoring and Controlling Resources, Establish and Maintain Interpersonal Relationships, Freedom to Make Decisions, Deal With External Customers, Responsible for Outcomes and Results.

Experience

1. Maintenance Supervisor

   Greystar

   Jun 2020 — Present · Chapel Hill, NC, US

Education

• State University of New York at Delhi

  Associate in Applied Science, Construction Technology

  1982 — 1986

Skills

• Powerpoint
• Microsoft Excel
• Project Director
• Purchasing
• Contract Management
• Plant Services
• Customer Service
• Facility Services
• Director of Operations
• Facilities Operations Director/Manager
• Operations Management
• Capital Budgeting
• Wellness
• Listening to Customers
• Project Management
• Theworxhub
• Budgeting
• Strategic Planning
• Management
• Project Manager
• Public Speaking
• Customer Satisfaction
• Training
• Facilities Management
• Process Scheduler
• Capital Projects
• Negotiation
• Bugeting
• Microsoft Office
• Healthcare
• Microsoft Word
• Budgets
• Team Leadership