William MacDonald
Business & GTM Transformation Leadership | Customer Success & Support | Professional Services | Cloud | SaaS | GTM Strategy | ex-Accenture, VMware & Dell EMC
- Role
- Director, Gcs Business Operations & Strategic Execution at Palo Alto Networks
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About William MacDonald
I partner with senior leaders to turn complex GTM & operating strategies into reality…
Experience
Director, Gcs Business Operations & Strategic Execution
Mar 2024 — Present · Boston, MA, US
Leading a cross-functional, global business transformation spanning Palo Alto Networks’ Global Customer Services (“GCS”) organization (GCS = Global Support, Customer Success & Professional Services), driving the execution of new business models and innovative capabilities that accelerate customer adoption and success.
Education
University of Massachusetts Amherst
BS
Skills
- Enterprise Software
- Vertical Market Penetration
- Strategic Planning
- Team Leadership
- Management
- Saas
- Managed Services
- Cloud Computing
- Business Alliances
- Leadership
- Project Management
- Virtualization
- Strategy
- Go-to-Market Strategy
- Software as a Service (Saas)
- Program Management
- Management Consulting
- Business Transformation
- Sales Operations
- Professional Services
- Cross-Functional Team Leadership
- Product Management
- Business Process
- Customer Segmentation Strategy
- Solution Selling
- Channel Partners
- Data Center
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