William Lamb

About William Lamb

Leading Enterprise-wide Infrastructure Initiatives to Enhance Quality, Performance, Optimization and EfficiencyProcess Implementation & Improvement (ITIL) – Agile – NIST - IT Security & Compliance (CCSP) – Risk Assessment & Mitigation – Cost SavingsConfident, tenacious Senior Director of IT infrastructure, with two decades of experience across a wide range of industries and companies including entrepreneurial and Fortune 500. Proven ability to define objectives and implement actionable plans in collaboration with key internal stakeholders, vendors and third parties.Deep Technical knowledge covering servers, networks, storage, virtualization, cloud-based initiatives, security and identity management with demonstrated success improving up-time, operational performance, process optimization, improved access and overall cost efficiency. Valued Infrastructure Architect with skills and knowledge to align IT strategy through the strategic planning of business goals.Respected Project manager with the ability to manage resources, large budgets and timelines to drive accountability and keep key projects on track. Able to blend superior communication and collaboration skills with technical knowledge to achieve results.Exceptional Team building skills, ranging from recruiting, hiring to training, development, coaching and cultivating leadership. Proven strength in managing through change and retaining top-performing talent.

Experience

1. Senior Director of IT - Infrastructure and Operations

   N-able

   Oct 2020 — Present

   Orchestrated spin-off of a $350M Managed Services Provider business from SolarWinds, building an autonomous IT infrastructure to support 1,300 employees and operations for a July 2021 IPO launch day. Currently managing a global team of 36 responsible for all corporate infrastructure and operations for a employee organization. Assembled and led the Infrastructure & Operations team, working around the clock and onboarding external resources to meet an aggressive IPO timeline Engineered comprehensive voice and data network separation to meet legal and regulatory requirements of a publicly traded company Led migration of the physical data center to a new Azure cloud environment, establishing a secure, scalable cloud centric architecture Coordinated disjoining, upgrading, and patching of 1,300+ user workstations, enhancing endpoint security and system performance Built and implemented entirely new IT platforms and end-user systems, ensuring fully operational day-one performance for the publicly traded entity Split software code and binary repositories and deployed new build agents to enable continuous integration and delivery pipelines Responsible for IT policies for SOC2 certification Awarded Gold Stevie® Award in 2022 for IT Department of the Year for rebuilding a complete IT infrastructure within 10 months post spin-off

Education

• Texas State University

  BBA, Management Information Systems

  2000 — 2003