William Acuña
Senior Program Manager II at Ticketmaster
- Role
- Senior Program Manager Ii at Ticketmaster
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About William Acuña
Strategic Senior Program Manager with Product Management and Systems Engineering…
Experience
Senior Program Manager Ii
Jan 2015 — Present · Rolling Meadows, IL, US
Lead large, strategic software development programs and complex engagements ranging in duration from 6 weeks to 12 months. • Lead cross-functional teams to upgrade IT infrastructure (software and hardware), drive annual PCI compliance Self-Attestations, and implement Disaster Recovery procedures.• Communicate risk management, change management, and project monitoring updates to C-Level executives via weekly dashboards, status reports, and bi-weekly Steering Committees.• Simultaneously drive 2 or 3 software development teams (ranging between 4 and 14 members) to continuously deploy software releases ranging from 2 to 3 weeks in duration using Agile (Scrum) and Lean (Kanban). • Evangelize and coach Continuous Improvement to 60+ software engineers in order to minimize waste and improve predictability of outcomes. • Align programs with 4 Product Owners on a weekly basis to drive and change-control our Portfolio Roadmap. Identify resources to staff programs.• Directed 5 onsite contractors
Education
University of Illinois at Chicago
BA
1990 — 1992
Program Management Institute
PMP
2012 — 2012
Program Management Institute
DASSM
2021 — 2021
Universidad de León
Certificado
1992 — 1993
Schiller International University
MBA
1998 — 1999
Scrum Alliance
Certified ScrumMaster
2017
Skills
- Cellular
- Systems Engineering
- Gsm
- Cdma
- Product Management
- Gprs
- Wlan
- 3g
- Oss
- Etsi
- Telecommunications
- Product Life Cycle Management
- Product Requirements
- Wimax
- Wireless
- Ran
- Mobile Devices
- Procurement
- Ip
- Iden
- Pmo
- 4g
- Snmp
- Program Management
- Ethernet
- Pmp
- Core Network
- Partner Management
- Ip Networking
- Rf
- Broadband
- Oma
- Spanish
- Mobile Communications
- Cisco
- Softswitch
- Clearcase
- Umts
- 3gpp
- Ss7
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