William Youse
Director of Technical Services and Special Projects at Steinway & Sons
- Role
- Director, Technical Services and Special Projects at Steinway & Sons
- Location
- Queens County, NY, US
- LinkedIn followers
- 500 followers
About William Youse
Bill is in his 45th year working at Steinway & Sons, the third of four generations that…
Experience
Director, Technical Services and Special Projects
Jul 1973 — Present
Manage all aspects of Steinway’s restoration business including; • Management of Sales Personnel• Management of production / restoration of customer and Steinway owned restoration projects• Quality control of restoration and repair projects • Assess and manage all warranty repair work for the Steinway product line• Develop repair protocol for all restoration projects• Provide customer assistance before and during the restoration process and follow up of post delivery questions and issues• Develop and Coordinate all vendor activity• Employee relations• Training of employees• Budget development and management• P&L resonsibility
Skills
- Management
- Budgets
- Keyboards
- Sound
- Classical
- Customer Service
- Customer Relations
- Studio Recording
- Piano Tuning
- Production
- Bands
- Music Industry
- Music
- Budgeting
- Piano
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