William Walsh

Sales Engineer @Level AI

Litchfield Park, AZ, US
EMAILS
w••••••••@thelevel.ai
MOBILE NUMBERS
+13•••••••65

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WORK HISTORY

Nov 2025 — Present

Sales Engineer @Level AI

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EDUCATION

1999 — 2003

Devry University

BS, Computer Information Systems

N/A

Grand Canyon University

Master of Science Cyber Security and Data Assurance, Cyber Security

N/A

One Jiu Jitsu - De Boa Jiu Jitsu Academy

Black Belt, Brazilian Jiu Jitsu

SKILLS

SdlcManagementPmoDisaster RecoveryPmpLeadershipCall CentersSoftware Project ManagementCustomer Relationship Management (Crm)Project ManagementSaasContact CentersTelecommunicationsProgram ManagementBusiness Process ImprovementRequirements AnalysisIvrCloud ComputingCall CenterCtiNetworkingIntegrationProject Portfolio ManagementVendor ManagementVisioService DeliveryBusiness Analysis

ABOUT WILLIAM WALSH

After spending the last two decades in the technology space, Will applies his technical expertise to help enterprises make wise strategic IT decisions. With the lion’s share of his career spent in contact centers, Will understands what drives successful customer experiences and which technologies are best suited to deliver desired outcomes. His talent for mapping business requirements to specific technologies support his clients’ efforts to achieve both incremental and long-term results - while avoiding common pitfalls along the way.Today, with focused solution demos and relatable stories, he lends his experience and insights to the contact center AI community.Will is also VP of a non-profit in Arizona that has a mission of helping develop \"at risk youth\" through martial arts and team sports.

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