William Spruill
Mac Genius
- Role
- Mac Genius at Apple
- Location
- Tampa, FL, US
- LinkedIn followers
- 500 followers
About William Spruill
I\'m very interested in technology, especially smartphones, and I have gained knowledge…
Experience
Mac Genius
May 2021 — Present
Front line global hardware, Mac, iOS, and Apple Services support, with top of organization results in customer service and issue resolution.• Focused on providing critical frontline customer support through troubleshooting, diagnosing, or hands on repair on Mac, iMac, and iPhones.• Created experiences that promote excitement about Mac ownership and building long-term relationships with Apple customers.• Shared technical expertise with customers, regardless of the customer’s level of expertise.• Supported the development of Technical Experts and Specialists through mentoring and knowledge- sharing.
Education
Keiser University
Bachelor of Arts - BA, Information Technology and Programming
Tampa Adventist Acdm
Secondary School
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