William Shuey

Experience

1. Account Director, Commercial - Communications & Media

   Salesforce

   May 2021 — Present

   Helping C-Level executives and Business Unit stakeholders achieve desired outcomes related to customer experience, employee engagement, KPI\'s, Revenue growth and EBITDA growth. As the Global CRM leader, Salesforce empowers companies of every size and industry to digitally transform and create amazing experiences for the customer lifecycle. Our integrated platform eliminates technology silos so employees in all departments have a Single Source of Truth and 360 degree view of the customer. Customer 360 creates a seamless experience for customers engaging companies at anytime, from anywhere on any channel. Customer 360 positions companies for growth because 84% of customers say the experience a company provides is as important as its products and services.

Skills

• Document Imaging
• Customer Satisfaction
• Team Building
• Strategic Planning
• Consulting
• Customer Retention
• New Business Development
• Customer Service
• Leadership
• Marketing Strategy
• Managed Print Services
• Sales Operations
• Business Strategy
• Contract Negotiation
• Technology Solutions
• Sales Management
• Solution Selling
• B2b
• Photocopier
• Strategic Leadership
• Enterprise Content Management
• Forecasting
• Salesforce.com
• Marketing
• Team Leadership
• Cloud Computing
• Managed Services
• Sales Presentations
• Negotiation
• Business Analysis
• Sales Process
• Social Media Marketing
• Microsoft Office
• Lead Generation
• Vendor Management
• Sales
• Account Management
• Crm
• Key Account Management
• Cold Calling