William Rodriguez

About William Rodriguez

Accomplished leader with solid background in building and leading customer services and support organizations. Successfully led services sales, marketing, delivery and customer support organizations in companies such as Nortel Networks and Juniper Networks. Developed services Go to Market (GTM) strategies for Service Provider and Enterprises sectors across Latin America (LATAM). Responsibilities included sales, marketing, customer experience, customer support, professional services, educational services, delivery, logistics and partner development.Worked hand to hand with Partner organizations to expand, enable and grow company’s partner community.Achieved company\'s revenue targets consistently, YoY. Significantly growing company services market share.Extensive background and experience in the following areas:Service Sales StrategyGo-to-Market StrategiesChannel DevelopmentBusiness DevelopmentValue Selling PropositionSystem EngineeringStrategic PlanningProfessional Services Sales & DeliveryCustomer Service ExperienceCustomer SupportProject Management and Service ManagementBusiness Negotiation SkillsTeam Building - Creating a Winning Atmosphere

Experience

1. Chief Operating Officer

   Beyond Technology Global

   Feb 2022 — Present · US

Education

• SJC College

  AS, Electronic Eng

  1981 — 1984

• Universidad Politécnica de Puerto Rico

  BS, Electronic Eng (Pursuing)

  1986 — 1986

Skills

• Product Marketing
• Mpls
• Voip
• Data Center
• Saas
• Sip
• Wan
• Strategic Partnerships
• Cloud Computing
• Pre-Sales
• Call Centers
• Business Development
• Ip
• Solution Selling
• Telecommunications
• Product Development
• Professional Services
• Networking
• Telephony
• Lte
• Qos
• Enterprise Software
• Network Architecture
• Sales
• Avaya
• Mobile Devices
• Managed Services
• Routing
• Wireless
• Team Building
• Broadband
• Tcp/Ip
• Switches
• Business Analysis
• Product Management
• Project Management
• Network Design
• Cisco Technologies
• Ethernet
• Leadership