William R. Osborne
Lead Client Support Specialist at IBM
- Role
- Lead Client Support Specialist at IBM
- Location
- Waterford Town, WI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About William R. Osborne
Highly accomplished leader who makes sound decisions to reflect positively on high-volume…
Experience
Lead Client Support Specialist
Jan 2018 — Present · Waukesha, WI, US
Education
University of Wisconsin-Whitewater
Bachelor of Arts in Communications
Skills
- Wireless
- Service Delivery
- Wan
- Call Center
- Unified Communications
- Retail
- B2b
- Sip
- Management
- Salesforce.com
- Voip
- Channel Partners
- Data Center
- Call Centers
- Ip
- Account Management
- Cold Calling
- Vendor Management
- Crm
- Solution Selling
- Managed Services
- Mpls
- Sales Operations
- Customer Retention
- Professional Services
- Customer Service
- Direct Sales
- Escalation
- Mobile Devices
- Co-Location
- Telephony
- Sales
- Avaya
- Selling
- Cisco Technologies
- Ethernet
- T1
- Cloud Computing
- Sales Process
- Customer Satisfaction
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