William Owens

About William Owens

Manufacturing doesn’t fail all at once.It slips.A line starts going down more often.Communication between systems gets unreliable.Operators lose trust in the machine.And eventually… production slows, costs climb, and nobody has a clear answer why.That’s where I come in.I work in the space between automation and reality — where PLC logic meets production pressure, and where systems either perform… or they don’t.I help manufacturers diagnose hard automation problems, stabilize production, and modernize control systems that have been patched together over time.My background spans:• PLC, HMI, CNC, and motion control systems• Aerospace and high-demand manufacturing environments• Real-world troubleshooting under production pressureI’ve supported systems involving:• Siemens automation platforms• Rockwell / Allen-Bradley PLC systems• HMI / SCADA environments• Full production line troubleshooting and recoveryMost of the time, I’m brought in when something isn’t working:A line won’t stay runningA system won’t communicateOr a machine that used to perform… no longer doesMy job is simple in theory —Take unstable systems and turn them into reliable production.In reality, that means digging into code, networks, hardware, and process — and finding the truth behind the problem.If you’re dealing with automation challenges in manufacturing or aerospace, I’m always open to connecting.

Experience

1. Field Services Engineer

   Ascent Aerospace

   Nov 2025 — Present · Wichita, KS, US

   Support commissioning, troubleshooting, and lifecycle service of aerospace automation systems, including Gemcor riveting platforms and advanced motion-control equipment, at high-volume manufacturing facilities.Serve as onsite technical authority for electrical, controls, and mechanical integration issues, coordinating directly with customer engineering, maintenance, and production leadership.Diagnose and resolve PLC, motion, and I/O faults under production pressure, minimizing downtime and protecting delivery schedules.Perform root cause analysis on recurring equipment failures and implement corrective actions to improve reliability and long-term system performance.Support machine upgrades, retrofits, and field modifications, ensuring compliance with aerospace quality, safety, and documentation standards.Document service activities, system changes, and as-built conditions to support engineering handoff, future upgrades, and customer training.Represent Ascent Aerospace as a trusted technical partner, balancing urgency, precision, and professionalism in customer-facing environments.

Education

• Aberdeen proving ground

  Utility Equipment Repair, Electrical/Electronics Maintenance and Repair Technology

  1999 — 2000

• Wichita Technical Institute

  Intergrated Electronics

  2012 — 2013

• Hutchinson Community College

  Associate's Degree, Business Administration and Management, General

  2015 — 2017

• Southern New Hampshire University

  Bachelor of Science, Cybersecurity & Project Management