William Niell
Dynamic professional with expertise in operations optimization & team leadership, boosting guest satisfaction & revenue growth.
- Role
- Bartender Server at Walt Disney World
- Location
- Davenport, FL, US
- LinkedIn followers
- 500 followers
About William Niell
With experience in the hospitality industry, I\'ve honed my skills in operations management, team leadership, and revenue generation.Throughout my career, I\'ve had the privilege of working with renowned establishments such as Legoland Resort Florida and Walt Disney World, where I\'ve led teams to success through strategic planning and innovative initiatives. Whether it\'s orchestrating seamless operations, launching new menu offerings, or implementing cost-effective inventory management systems, I thrive in fast-paced environments where creativity and collaboration are key.One of my proudest achievements is transforming underperforming units into top earners. At Legoland Resort Florida, I spearheaded a complete menu overhaul that not only increased profitability but also enhanced the overall guest experience. Additionally, I established profitable partnerships with local breweries to introduce alcohol sales within the park, further driving revenue growth.In addition to my operational expertise, I\'m deeply committed to fostering a positive work culture and developing talent within my teams. I believe that investing in employee training and empowerment is essential for delivering exceptional service and driving long-term success.As I embark on my next professional journey, I\'m excited to bring my passion for hospitality and proven track record of success to a new organization. Whether you\'re looking to elevate your dining offerings, boost guest satisfaction, or maximize profitability, I\'m here to help. Let\'s connect and explore how we can achieve greatness together. Feel free to reach out—I\'d love to chat!
Experience
Bartender Server
Jun 2025 — Present
Delivered luxury-level food and beverage service in a fast-paced, upscale resort environment, consistently upholding Disney’s exceptional guest service standards. Provided knowledgeable, polished service to domestic and international guests while creating memorable dining experiences aligned with the Grand Floridian’s refined atmosphere. • Delivered full-service dining and bartending service with attention to detail, timing, and presentation • Crafted classic and specialty cocktails while maintaining consistency, accuracy, and responsible alcohol service • Demonstrated strong menu knowledge, including food pairings, wine selections, and premium spirits • Engaged guests with professionalism, warmth, and Disney hospitality to enhance overall guest satisfaction • Managed high-volume service while maintaining composure, efficiency, and quality • Handled POS transactions accurately, including cash, credit, and room charges • Collaborated with culinary and front-of-house teams to ensure seamless service flow • Maintained cleanliness, organization, and safety standards in accordance with Disney policies
Education
University of Central Florida
Bachelor of Applied Science (B.A.Sc.), Hospitality Administration/Management
2008 — 2013
Skills
- Event Management
- Food
- Social Media
- Microsoft Office
- Sales
- Leadership
- Food & Beverage
- Customer Service
- Restaurant Management
- Resorts
- Entertainment
- Team Building
- Hotels
- Menu Development
- Hospitality Industry
- Restaurants
- Hospitality
- Training
- Customer Satisfaction
- Wine
- Hospitality Management
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.