William McKnight

About William McKnight

An accomplished management professional, problem solver and facilitator with 20+ years of experience in Human Resources and franchise operations. Proactive, high-powered and customer-driven leader with the ability to develop and maintain effective relationships with internal and external stakeholders. Possess strong coordination, creative planning, effective communication and excellent facilitation skills. Proven track record of success in process development, strategic problem solving and customer relations. Dedicated to attaining company’s goals and objectives while maximizing client satisfaction. Ability to interact with all levels of individuals in a fast paced environment.

Experience

1. Head of People Culture, Company Managed Hotels of the Americas

   洲际酒店集团

   Nov 2021 — Present

   Responsible for leading the Human Resources, Talent Acquisition and Talent Management functions for an organization comprised of employees spanning the United States and several international locations- Company Diversity, Equity and Inclusion strategy and execution. Demonstrates a commitment to equity, excellence and high expectations for all employees, vendors and partners by creating organizational policies and structures that remove barriers and foster inclusion for all- Ensures that the organizations develop high-performing, mission-driven culture by strategically measuring employee engagement, addressing organizational issues while providing HR solutions and increasing organizational effectiveness and health, through planned interventions in the organization\'s processes- Participates in strategic planning for the organizations- Oversees talent management, including staff training and leadership development, retention, recognition, employee communication and career development. Assesses and evaluates training and staff development needs and develops programs to meet needs- Develops and maintains performance management and appraisal programs. Provides assistance to employees and supervisors with questions and workplace problems- Oversees compensation and benefit programs, including job description and classification, salary structure and salary adjustments. Oversees benefit plan communication, enrollment, and administration. Assesses the competitiveness of human resources programs and practices against the relevant markets and makes recommendations for improvements and changes- Develops staffing strategies and implementation plans and programs. Identifies and cultivates appropriate and effective sources

Education

• University of Sioux Falls

  Master of Business Administration (MBA)

• Arizona State University

  Bachelor of Science, Recreation Management

Skills

• Six Sigma
• Recruiting
• Hospitality
• Hotels
• Food & Beverage
• Six Sigma Green Belt
• Hotel Management
• Human Resources
• Training
• Process Improvement
• Kaizen Facilitation
• Revenue Analysis
• Resorts
• Time Management
• Hospitality Management
• Pre-Opening
• Hospitality Industry
• Interviews
• Kaizen
• Hiring
• Employee Benefits
• Team Building
• Management
• Payroll