William Reid
Operations Manager | Passionate About Improving Customer Experiences | MA in Sociology
- Role
- Member Experience Manager at EōS Fitness
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About William Reid
Customer-focused professional with a Master’s in Sociology and hands-on experience in customer experience management, retention strategies, and qualitative research. Proven ability to analyze customer feedback, resolve service issues, and coach teams to deliver a high-quality customer experience. Skilled at combining data analysis and empathetic communication to enhance satisfaction and loyalty. Seeking to leverage expertise in Customer Success or Customer Experience roles to drive engagement and long-term growth.
Experience
Member Experience Manager
Jun 2025 — Present · Houston, TX, US
Education
University of Houston
Master's degree, Sociology
University of Arkansas
Bachelor's degree, Criminology/ Sociology
Northern High School
High School Diploma
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.