William M.
Inside Sales Supervisor at UnitedHealth Group
- Role
- Inside Sales Supervisor at UnitedHealth Group
- Location
- Roanoke, VA, US
- LinkedIn followers
- 500 followers
About William M.
Experienced sales professional with a demonstrated history of working in the Medicare and Retirement health insurance industry. Strong professional skills include team building, coaching, relationship building, and sales results.
Experience
Inside Sales Supervisor
Jan 2018 — Present · Roanoke, VA, US
Managing a team of 18-22 licensed internal sales agents whom are certified to sell Medicare Advantage Plans, Part D Prescription Drug Plans, Chronic Special Needs Plans, Dual Special Needs Plans, and Medicare Supplement Plans.• Communicating clear expectations, delivering feedback and coaching, and driving strong and consistent accountability with each team member.• Lead, motivate, and develop the team to exceed expectations from both a sales and compliance perspective.• Daily interaction on the sales floor to provide ‘in - the - moment’ coaching to help agents improve both in efficiency and effectiveness.• Hold regular coaching conversations with each team member to improve compliance and sales results as well as holding each team member accountable to the organization’s guidelines and procedures.• Developing of individuals for future growth within the organization by having monthly development meetings with each individual contributor.• Leveraging best practices across the enterprise and reporting on team performance measures.
Education
Patrick & Henry Community College
Associate's degree, General Studies
2001 — 2002
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