William Luck
User Experience Product Manager at Boeing
- Role
- IT Project Management Specialist at Boeing
- Location
- Rock Hill, SC, US
- LinkedIn followers
- 500 followers
About William Luck
As an IT Project Management Specialist with a strong background in Web development and expertise in graphic design and UX, I have a proven track record of investigating and resolving complex product complaints while maintaining regulatory compliance and ensuring customer satisfaction. Apply rigorous time management and task tracking methods to successfully oversee and manage all project stages from conception to completion. With 5+ years of experience in IT and UX, I have exceptional analytical and critical thinking skills to identify root causes of issues quickly and effectively. Worked in collaboration with the senior project manager to define project goals and establish a timeline and plan to achieve them. Proficient in regulatory compliance, I am experienced in quality assurance, process improvements, and project management. I am self-motivated, detail-oriented, and deadline-driven with exceptional problem-solving and customer service skills. Additionally, I am proficient in HMTL with experience in data analysis and report generation, as well as other supporting organization resources such as Agile, Kanban, and Sharepoint. Proud Graduate of Coastal Carolina University - BS Information Technology Minor focus: Graphic Design
Experience
IT Project Management Specialist
Jan 2021 — Present · North Charleston, SC, US
Report and managed PMO team weekly accomplishment summary.• Developed new user interface for APLC website.• Conducts end user testing to generate metrics and feedback for UX.• Coded the landing pages in the Markdown language for new design.• Design and developed website transformation from WCMS to GitHub.• Successfully deployed new PMO Website using Markdown language.
Education
Summerville High Scool
High School Diploma
2010 — 2014
Coastal Carolina University
Bachelor’s Degree, Information Technology Major Graphic Design Minor
2014 — 2018
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