William Coons

About William Coons

I build the engines that drive enterprise growth. My career has been defined by a unique intersection of operational grit and technological innovation—moving from managing $1B in inventory and large-scale national accounts to architecting the technology organizations that empower modern sales teams. I specialize in the \"Builder\" phase of a business. I thrive where there is a need to unify legacy systems, processes, and cultures. I bridge the gap with effective change management and coalition building.

Experience

1. Senior Manager, Sales Technology & Innovation

   Rentokil Terminix

   Apr 2024 — Present

   Organizational Architect: Architected and launched a dedicated Sales Technology & Innovation department from the ground up, establishing the full operational framework, organizational structure, and high-performance culture.• Strategic Integration Lead: Served as the business leader for technology integration within the Sales Domain, successfully migrating legacy Terminix and Rentokil sales teams onto a unified technology stack.• Change Management Specialist: Overhauled cross-functional collaboration models to overcome user adoption hurdles, shifting the team\'s approach to focus on empathy-driven change management and field-first solutions.• Executive Liaison: Facilitated and hosted executive-level steering committees, ensuring strategic alignment across disparate functions and securing buy-in for technology initiatives and roadmaps.• Business-to-IT Bridge: Managed the critical feedback loop as the Business Owner by translating complex field requirements into actionable technical roadmaps for IT partners.• Growth Accelerator: Cultivated a field-centric culture focused on leveraging automation to reduce administrative friction and maximize sales growth

Education

• Bradley University

  Bachelors of Science, History

  2004 — 2009

• Elmhurst University

  Masters of Science, Supply Chain Management

  2011 — 2013

Skills

• Purchasing
• Process Improvement
• Management
• Team Building
• Warehousing
• Operations Management
• Team Leadership
• Forecasting
• Business Process Improvement
• Shipping
• Supply Chain Management
• Leadership
• Account Management
• Analysis
• Procurement
• Logistics
• Customer Satisfaction
• Salesforce.com
• Teamwork
• Budgets
• Sales Process
• Strategic Planning
• Negotiation
• Sales
• Contract Negotiation
• Sales Operations
• Supply Chain
• Customer Service
• Pricing
• Inventory Management