William Iffland

Product Success Technical Director

Role
Product Success Technical Director at ServiceNow
Location
Raleigh-Durham-Chapel Hill, NC, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About William Iffland

Configuration Management and ServiceNow practitioner since 2007, with deep expertise…

Experience

  1. Product Success Technical Director

    ServiceNow

    Mar 2022 — Present · Raleigh-Durham-Chapel Hill, NC, US

Education

  • North Carolina State University

    Computer Science

    2004 — 2006

  • University of Cincinnati

    B.S., Engineering Mechanics

    1985 — 1996

Skills

  • Crystal Reports
  • Cmdb
  • Problem Management
  • IT Service Management
  • Process Automation
  • Change Management
  • Sdlc
  • Solution Architecture
  • Perl
  • Software Development
  • Security
  • Enterprise Software
  • Bmc Remedy
  • Html
  • Incident Management
  • Problem Solving
  • Microsoft Office
  • Data Center
  • Process Engineering
  • Pl/Sql
  • Service Management
  • Ssis
  • Javascript
  • Itil
  • Xml
  • Database Design
  • Integration
  • Oracle Sql
  • Troubleshooting
  • Sharepoint
  • .net
  • Sla
  • Itil Certified
  • Databases
  • Release Management
  • Jellyscript
  • Process Improvement
  • Configuration Management
  • Microsoft Sql Server
  • Technical Leadership

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William Iffland — Product Success Technical Director at ServiceNow in Raleigh-Durham-Chapel Hill, NC, US | Unifers