William Homan
Award Winning Multi-Unit Retail Store Manager | Results Driver | Motivator | Customer Experience Obsessed | Servant Sales Leader | People Devoloper | Coach | Mentor | Community Advocate
- Role
- Multi Unit Manager at T-Mobile
- Location
- Detroit, MI, US
- LinkedIn followers
- 500 followers
About William Homan
Award winning and experienced store manager with over 21 years of retail experience whose career with Fortune 500 retailers has been distinguished by accelerated advancement, awards, and goal-surpassing performance-to-plan. Successful in both startup and turnaround management roles. Propelled multiple stores to #1 in sales and customer satisfaction district-wide while simultaneously lowering shrink and staff turnover to all-time lows. Comprehensive background leading all aspects of retail operations (P&L, merchandising, sales, customer service, inventory, and personnel) reinforced by the business management classes that I took in college and the extensive retail management training I have completed.
Experience
Multi Unit Manager
Sep 2023 — Present
Education
Oakland University
Bachelor of Business Administration (B.B.A.)
2006 — 2011
Skills
- Team Leadership
- Management
- Sales Management
- Customer Retention
- Customer Service
- Customer Satisfaction
- Marketing
- Social Media Marketing
- Sales Process
- Retail Sales
- Telecommunications
- Recruiting
- Employee Training
- Inventory Management
- Sales
- Team Building
- Leadership
- Sales Operations
- Direct Sales
- Customer Experience
- Time Management
- Microsoft Excel
- Training
- Retail
- Microsoft Word
- Strategic Planning
- Store Management
- Marketing Strategy
- Account Management
- Solution Selling
- Merchandising
- Wireless
- Microsoft Office
- Cold Calling
- New Business Development
- Business Development
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