William Garrett Ward
Chief Administrative Officer - VP Operations
- Role
- Chief Administrative Officer (Cao) at The Evergreen State College
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About William Garrett Ward
An effective strategic operations executive with considerable experience in large-scale…
Experience
Chief Administrative Officer (Cao)
Oct 2018 — Present
Chief Administrative Officer The Evergreen State College | 2018 — Present Reporting to the President, I serve as a trusted strategic partner to the executive team, overseeing administrative operations and developing alliances with department heads to ensure the achievement of business objectives. Achievements: My contributions to new operational initiatives have led to our institution ranking among the top nationally, outperforming over 600 higher education institutions in terms of value. Additionally, we have consistently met and exceeded our recruitment goals for the past three years. My financial proposals, which I authored, have secured $100 million in funding over six years, demonstrating my ability to obtain substantial resources for our operations. Revised numerous contracts with new key performance indicators, enhancing service delivery while reducing expenses by 20%. Transformed multiple departments, establishing new productivity and quality standards while improving customer service and contracted services outcomes by an average of 40%. Through strategic audits, I have identified and implemented financial reductions amounting to $12 million within the first 24 months, significantly optimizing our capital and operational budgets. Implemented policy changes and new communication tools, enhancing productivity while decreasing risk, insurance premiums, and claims by $200K year-over-year. Partnered with stakeholders to secure $10 million for expanding student housing capacity and essential services. Captured $7 million in federal and state grants supporting sustainability projects and utility rebates. Develop and provide reports and presentations to Executive Leadership, Board Members, Legislators, Tribal Leadership, and Federal and State agencies for various business needs. Administrator-On-Call, directing emergency response plans.
Education
Indiana Wesleyan University
Master of Business Administration (MBA), Business Administration and Management, General
2011 — 2013
THE WHARTON SCHOOL OF EXECUTIVE EDUCATION
Certificate, Executive Presence and Influence: Persuasive Leadership Development
Harvard Business School Online
Certificate , Accounting and Finance
Skills
- Customer Service
- Customer Satisfaction
- Training
- Policy
- Purchasing
- Process Improvement
- Sales
- Executive Management
- Business Planning
- Operations Management
- Medical Devices
- Ehr
- Business Intelligence
- Healthcare Information Technology
- Management
- Team Building
- Program Management
- Medical Imaging
- Process Scheduler
- Facilities Management
- Software Documentation
- Strategy
- Biomedical Engineering
- Contract Negotiation
- Performance Improvement
- Employee Training
- Contract Management
- Continuous Improvement
- Supervisory Skills
- Six Sigma
- Strategic Planning
- Vendor Management
- Project Management
- Change Management
- Radiology
- Facilities Operations
- Healthcare
- Business Development
- Hospitals
- Healthcare Industry
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